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Staples offers responsible, free and convenient recycling solutions for technology, ink and toner cartridges, and rechargeable batteries at all of our retail stores in the U.S., most of Canada, and various locations in Europe. Customers value these recycling programs because they help make it easier for them to be more sustainable.

Managing this material flow is valuable to Staples as a business, since it generates additional store visits and traffic through these programs; fostering a positive brand experience with customers by helping them recycle traditionally hard-to-recycle items; and can offer incentives to customers to drive new purchases when they recycle. Plus these programs reduce the lifecycle environmental impacts of the technology products we sell.

In 2007, Staples was the first U.S. retailer to offer a national electronics recycling program. Staples has been offering free office electronics recycling to all customers in the U.S. since 2012. Customers can bring any brand of office technology in any condition, regardless of where they purchased it, to Staples® stores for free recycling by their recycler, Electronics Recyclers International (ERI).

Staples has similar e-waste programs in Canada, where a variety of electronic waste is collected, with some variations and exclusions depending on the province. Staples is an e-Stewards Enterprise and are committed to using certified e-Stewards® Recyclers wherever feasible to handle the electronic materials we collect for recycling.

Staples also offers a technology recycling service for all of our U.S. Staples Business Advantage® customers.

This B2B recycling program allows businesses to recycle old electronics such as computers, cell phones, keyboards, telecom equipment and multifunction devices in three easy steps:

•Order recycling boxes online.
•Fill boxes with electronics and ship back to Staples using the provided return label.
•Receive a Certificate of Recycling from Staples certifying that their electronics have been properly recycled and data was safely removed.

Staples collected more than 16.7 million pounds of e-waste from our U.S. customers and more than 26.5 million pounds of e-waste globally.

Through participation in EPA’s Sustainable Materials Management Electronics Challenge, Staples is committed to increasing responsible electronics recycling by increasing the volumes collected from customers and working with recognized recycling partners.

Published in the November 2017 Edition of American Recycler News