FleetMind Solutions, Inc., a technology leader for “smart truck” solutions for solid waste management, and ITA Dynamics, a provider of Microsoft Dynamics based billing solutions for the waste and recycling industry, have integrated their two products in order to provide North American waste management and recycling companies with a seamlessly integrated solution for billing, route management, and service
verification.
Using FleetMind’s FleetLink™ Route System and ITA Dynamics’ Microsoft Dynamics 365 Business Central ENWIS products together, solid waste fleets can create customers, assign subscriptions, dispatch routes and handle on-demand stops, while maintaining a single version of events. They can also leverage FleetLink Reports’ extensive service verification capabilities, which provide time-stamped, location-based photographic evidence of service delivery, to provide conclusive proof from within Microsoft Dynamics ENWIS to rapidly resolve customer service queries, particularly complaints about missed service or excessive billing.
Published in the June 2019 Edition
