Tomra Sorting Recycling, a supplier of sensor based sorting equipment, added two to their North America product support team. Sean Hyacinth has been added as a field service engineer for Tomra optical sorting equipment, while Kevin Javier Montalvo assumes the newly created position of customer project manager, recycling. Both team members will work directly with Tomra dealers and customers to strengthen equipment service and project management throughout North America.
Hyacinth brings more than 20 years of field service and management experience. He has travelled globally, providing equipment installation, maintenance and repair services throughout his long career. He has also helped customers through providing remote diagnostics support to quickly address service issues. Most recently, Hyacinth served as a field service engineer for a pharmacy solutions provider, where he travelled to customer facilities to install packaging equipment and provide service support.
Montalvo’s background includes working with several companies to bridge the connection between company representatives and customers and ensure clear project communication, so desired results are achieved. Montalvo previously worked in the quality department for a global infrastructure developer, where he managed weekly meetings with the customer on a $750 million highway project.
Published in the March 2019 Edition