General Motors outlined a comprehensive action plan to ensure that customers can safely and confidently drive, charge and park the Chevy Bolt EV and EUV. The action plan includes both hardware and software remedies, some of which are already in place.
New Battery Production
LG battery plants in Holland and Hazel Park, Michigan, have resumed production. In addition, LG is adding capacity to provide more cells to GM. The root cause of the rare circumstances that could cause a battery fire is two manufacturing defects known as a torn anode and a folded separator, both of which need to be present in the same battery cell. LG has implemented new manufacturing processes and has worked with GM to review and enhance its quality assurance programs.
Prioritized Battery Replacement
GM will continue to prioritize Chevy Bolt EV and EUV customers whose batteries were manufactured during specific build timeframes where GM believes battery defects appear to be clustered. The company established a notification process to inform affected customers when their replacements are available. They will include an extended 8-year/100,000-mile limited warranty.
Published in the December 2021 Edition
